A recent poll suggests that employees really do NOT want a casual workplace. Join us on this episode as we discuss the implications of your workplace policies on your staff and business. 

Melanie Rembrandt joins us on this episode where we talk about public relations for small businesses. How can you make the media work for you? What you need to do different than the big guys? How to get started if nobody has even heard about you in local and national media. You don't want to miss this awesome interview. For more info on Melanie's company, visit https://rembrandtwrites.com/

In this episode, Justin and Kevin interview Al Leiby. Mr Leiby is former US Air Force and currently project manager at Profit 911 Consulting. We will discuss how the principles used by the Air Force to keep fighter jets running can help make your business a dominant force in small business as well. 

Is formal education valuable to entrepreneurs? Does an ivy league prestige school matter? To find out company president Justin Miller recently enrolled in an entrepreneurship course at Harvard Business School Online. Listen to his thoughts, insights, and opinions on if this is a valuable investment or waste of time and money.

In this episode we talk about making it easy for people to say yes to your services by reducing sales friction. How is Amazon so successful at this and how can you apply it in your own service based business. 

In this episode we talk about efficiency, process improvement and how to increase speed. "Money loves speed!"

Tales of employee drama from the dark-side. A humorous look on employment gone wrong, crazy employee behavior, and stories of staff that missed the mark. Don't miss this humorous episode about a serious topic.

We explore all about domestic and international outsourcing for small businesses. What can be outsourced, how to find the right people/company to hire, and some of the pitfalls to avoid. Special guest and VA expert Bryan Durkin joins us on this episode.

Do you feel caught in the hampster wheel of marketing to get clients, then getting too busy serving current clients to go find the next one? We discuss this all too common problem and how to fix it in this episode.

We discuss how to evaluate team member value when you don't have the deep technical skills to judge their work fully. How to know what's good, what's bad, and what to do if you suspect you may be being sabotaged or held hostage to keep a poor performing technical employee.

Amazon sent me something really strange this year. I didn't request it. We didn't pay for it. I didn't even know that they had this item to start with, but there is a lot we can learn from this strange encounter with Amazon...

Every day we get bombarded with email. We know that most email isn't even opened. As a small business owner, is email worth bothering with? What is a good open rate? How to avoid the spam box. Plenty of nuggets in this one. Enjoy!

For this episode, I am sharing an interview I did several years ago with Joe Whitty, founder of Happy Joe's Pizza & Ice Cream and a very successful business owner. Mr Whitty died on Oct 29, 2019 at the age of 82. Joe was an amazing businessman with an even larger heart. He is well known for not only his pizza franchise but for his generosity. I am honored to have had the opportunity to conduct this interview. You can learn more about Happy Joe's at https://www.happyjoes.com/about/

In this episode we talk about how to deal with long sales cycles and how to close more sales without spending more on advertising. Subscribe and give us 5 stars!

In this episode we talk about high end clients and high ticket offers.  What's all the hype about? How are buying decisions made? What prevents you from getting these sales? Subscribe and give us 5 stars!